Yordam markazi

Muslim's Diary — namoz vaqtlari, qibla, ibodat kundaligi va Qur'on

Savolingiz yoki muammoyingiz bormi? Bizga yozing — odatda 1–2 ish kunida javob beramiz.

Ko'p so'raladigan savollar

Namoz vaqtlari noto'g'ri ko'rsatilyapti

Sozlamalar → Namoz vaqtlari bo'limidan hisoblash usulini va shaharni tekshiring. Joylashuvga ruxsat berilganiga ishonch hosil qiling. O'zbekiston uchun mahalliy jadvalga mos usulni tanlang.

Bildirishnomalar kelmayapti

Telefon sozlamalarida ilovaga bildirishnoma ruxsati berilganini va batareya tejash rejimi ilovani to'xtatmayotganini tekshiring. Android'da "Aniq signallar" (exact alarms) ruxsati ham kerak bo'lishi mumkin.

Qibla yo'nalishi aylanib turibdi

Kompasni sozlash kerak: telefonni havoda 8 raqami shaklida bir necha marta harakatlantiring. Metall buyumlar va magnitlardan uzoqroq turing.

Pro obunani qanday bekor qilaman?

Obuna App Store yoki Google Play tomonidan boshqariladi:

iPhone: Sozlamalar → Apple ID → Obunalar (Subscriptions) → Muslim's Diary
Android: Google Play → profil rasmi → To'lovlar va obunalar → Obunalar

Bekor qilsangiz, to'langan muddat oxirigacha Pro ochiq turadi.

To'ladim, lekin Pro ochilmadi

Ilovadagi Pro sahifasiga kiring va "Xaridlarni tiklash" tugmasini bosing. Yordam bermasa, xarid qilingan hisob (Apple ID / Google hisobi) va sana bilan bizga yozing.

Boshqa telefonga o'tdim, obunam yo'qoldi

Ilovada o'sha hisobingiz bilan tizimga kiring va "Xaridlarni tiklash" tugmasini bosing. Obuna xarid qilingan do'kon hisobi bilan bir xil bo'lishi kerak.

Hisobimni va ma'lumotlarimni o'chirmoqchiman

Ilovada: Sozlamalar → Hisobni o'chirish. Batafsil: hisobni o'chirish sahifasi.

Kundalik yozuvlarim yo'qolib qoldi

Yozuvlar hisobingizga bog'langan. Ilovaga o'sha email/telefon bilan kirganingizni tekshiring. Baribir topilmasa, bizga yozing — serverdagi nusxasini tekshiramiz.

Huquqiy hujjatlar

Maxfiylik siyosati · Foydalanish shartlari

Support

Muslim's Diary — prayer times, qibla, worship journal and Quran

Have a question or a problem? Write to us — we usually reply within 1–2 business days.

doniyorbakhromovv@gmail.com

Frequently asked questions

Prayer times look wrong

Check the calculation method and city under Settings → Prayer times, and make sure location permission is granted.

I'm not getting notifications

Check that notifications are allowed for the app and that battery saving isn't stopping it. On Android, the "exact alarms" permission may also be required.

The qibla needle keeps spinning

Calibrate the compass: move the phone in a figure-8 motion a few times, away from metal objects and magnets.

How do I cancel the Pro subscription?

iPhone: Settings → Apple ID → Subscriptions → Muslim's Diary
Android: Google Play → profile picture → Payments & subscriptions → Subscriptions

Pro stays active until the end of the period you already paid for.

I paid but Pro didn't unlock

Open the Pro screen in the app and tap "Restore purchases". If that doesn't help, write to us with the store account used and the date of purchase.

I want to delete my account and data

In the app: Settings → Delete account. More details: account deletion page.